Call Centers: Enabling Businesses to Grow and Flourish
By Sonia Roody
Because many industries are customer-oriented, particular strategies have been developed to reach out to target markets and existing customers. [Read more...]
The Proven Advantages of Fun and Engaging Team Building Activities
December 29, 2011 By Leave a Comment
The Proven Advantages of Fun and Engaging Team Building Activities
By Alexey V Afinogenov
Team building activities are primarily designed to improve the team spirit and unity within a specific organization to ensure that everyone starts to work towards achieving a common goal. [Read more...]
A Closer Look at the Nature of a Call Center
December 28, 2011 By Leave a Comment
A Closer Look at the Nature of a Call Center
By Sonia Roody
In 2000, the emergence of the call center industry took the world over by storm. [Read more...]
What Are The Personality Traits Of A Good Team Leader?
December 28, 2011 By Leave a Comment
What Are The Personality Traits Of A Good Team Leader?
By Mike Krutza Co-Author: Jodi Wiff
The Special Role Of A Leader
It is easy to become a manager, unlike becoming a team leader. When you are a manager, you are qualified with your high-end credentials in your resume.
[Read more...]
Performance Metrics for Employee Evaluations
December 27, 2011 By Leave a Comment
Performance Metrics for Employee Evaluations
By Paul Baribeau
“Metrics” is a word that can sound intimidating. Essentially, it refers to ways of measuring data about a company, organization, or employee. [Read more...]
How to Squish Creativity Like a Bug
December 27, 2011 By Leave a Comment
How to Squish Creativity Like a Bug
By Richard Highsmith
Most Senior Managers will acknowledge the importance of having the support, loyalty and ideas of their subordinates. A company of any size cannot sustain growth on the back of one person. [Read more...]
The Causes of Poor Employee Retention
December 25, 2011 By Leave a Comment
The Causes of Poor Employee Retention
By Emma Njau
Employee retention is the key to long-term success in any organization. Managers who recognize this fact always strive to keep the best talent with the company.
[Read more...]
Building Successful Teams: 5 Ways to Generate Opportunities for Success
December 24, 2011 By Leave a Comment
Building Successful Teams: 5 Ways to Generate Opportunities for Success
By Tyrone Holmes
As a leader, it is your job to create the most favorable conditions for team success. This includes removing barriers to achievement, helping staff deal with work problems, and acquiring the resources needed to be successful. [Read more...]
How to Ensure Your Remote Employees Work Effectively
December 22, 2011 By Leave a Comment
How to Ensure Your Remote Employees Work Effectively
By Mark P Palmer
In today’s business world it has become increasingly common for employees to work from home. [Read more...]
Role of Team Building Games in Improving Team Dynamics
December 21, 2011 By Leave a Comment
Role of Team Building Games in Improving Team Dynamics
By Padmaja S Singh
Team building games are fun, exciting and above all the best tool to improve team dynamics. The role of a strong team and group dynamics is huge in the success of any corporate firm. [Read more...]
Building Successful Teams: 5 Tips for Managing Performance
December 20, 2011 By 1 Comment
Building Successful Teams: 5 Tips for Managing Performance
By Tyrone Holmes
As a leader, you are responsible for managing your team’s performance, which means you must provide clear expectations and consistent feedback.
[Read more...]
Developing a New Leader
December 18, 2011 By 1 Comment
Developing a New Leader
By Bob Mason
For some inexplicable reason, there is a tendency to pick someone as the next manager and give them no training for their leadership role. [Read more...]
