Holiday Shopping Made Easy With Live Answering
By Deborah C Campbell
The nice thing about the holidays is that it is the perfect time for entrepreneurs to make money.
January 27, 2012
Call Center Industry News and Tips
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Holiday Shopping Made Easy With Live Answering
By Deborah C Campbell
The nice thing about the holidays is that it is the perfect time for entrepreneurs to make money.
Employee Training Through Team Games
By Santhosh Thril
Corporate leads of today understand the need for training and grooming of their employees in order to keep them abreast with the latest technologies and norms of the fast-paced industries that they are a part of. [Read more...]
Call Center: Flexible Ways to Handle Different Businesses
By Sonia Roody
One way for a business to be able to be more efficient in their industry is to hire people who can help them in addressing customer issues.
[Read more...]
4 Temptations To Avoid As A Leader Or Manager
By Duncan Brodie
When you secure a leadership or management role, it is a good feeling. In some ways it is recognition by others of what you have achieved and the potential that you offer in the future.
[Read more...]
Important Factors When Selecting an Outsource Call Center
By Barry A Weiss
Selecting a call center is a decision that many organizations in the United States must make in order to remain competitive or to handle increased call volume. [Read more...]
How To Make Holiday Sales Earn More With a 24/7 Live Operator
By Deborah C Campbell
If there is one business event that many entrepreneurs look forward to, while at the same time brace themselves for, it is the holiday shopping season.
[Read more...]
Leadership Team Coaching: Developing Collective Transformational Leadership
Price: $32.95
(3 customer reviews)
48 used & new available from $24.20
Staff Performance: Motivation Magic In 5 Simple Questions
By Leon Noone
Summary
The building blocks of staff performance – performance standards, clear goals, great rewards and incentives – are very important. But what’s the mortar that holds them together? It’s one thing to know the answers you need. It’s another to know the right questions to ask. [Read more...]
Other Ways to Communicate Besides E-Mail
By Jane E Cranston
Has someone IM’d you recently? I don’t mean someone down the street or in another region; I’m talking about the person sitting next to you. Is every “conversation” you have with your boss on e-mail? [Read more...]
I originally developed this site to provide Cal Center Professionals with Useful Call Center News and Information. Since 2005 this site has evolved but we continue to provide useful content. [Read More …]
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