Call Center Industry News and Tips
The Top 10 B2B Tele-Sales Predictions For 2011
By Jim Domanski
Thanks in large measure to a dismal economy and slow recovery and thanks in part to a new generation of buyers, the world of selling is evolving, changing and morphing. Nowhere is this more evident than in the world of B@B telephone selling.
The Role of Call Centers in B2B Marketing Strategy
Have you ever designed a great marketing strategy and been frustrated to find that the company you designed it for did a poor job of responding to the telephone leads it generated? Worse yet, did they fail to properly track the leads that would have shown just how successful your marketing efforts actually were?
