Effective Transition From Employee to Leader
By Kreg Enderson
Changing roles from employee to leader can be fun and very rewarding. It usually brings about more pay, more responsibility, and prestige. [Read more...]
May 23, 2012
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Effective Transition From Employee to Leader
By Kreg Enderson
Changing roles from employee to leader can be fun and very rewarding. It usually brings about more pay, more responsibility, and prestige. [Read more...]
Leadership Success – Why New Leaders Struggle
By Duncan Brodie
When you move into a leadership role for the first time, it is a huge step. Often we underestimate the size of the step we are taking when we become a leader.
So why might you be struggling and what can you do instead?
I originally developed this site to provide Cal Center Professionals with Useful Call Center News and Information. Since 2005 this site has evolved but we continue to provide useful content. [Read More …]
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