February 23, 2012

The Real Challenges of Remote Leadership

The Real Challenges of Remote Leadership

By Duncan Brodie
Whether local, national or even international, leaders are finding more and more that they are having to lead teams of people who are remotely based from them.

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The Bold and Beautiful Impact of Call Centers on Culture

The Bold and Beautiful Impact of Call Centers on Culture
By James Thomas Mcguire

Call Centers have always been in news. Some good, some bad and some downright ugly. However, their presence have not only changed the face of marketing and daily lives but also of cultural scenes of outsourcing scene.

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