Call Center Industry News and Tips
Maintaining a Positive Workplace Environment
By Tony Jacowski
Happy employees are generally more productive than unhappy ones. When employees come to work only to get the paycheck at the end of the week, they are not going to give everything they have into their daily workload.
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They Are Just Not That Into You
By: Andrea Herran
They are just not that into you or your business. Think about your years of managing people. I'm sure there have been times when you have noticed that no matter what you did, said, or wrote – your employee would just look at you with that "whatever" look on their face.
The situation didn't matter, it could be praise, a new project, a thank your or a correction. You got a big "nothing", "nada", "whatever" or "sure". Maybe it wasn't always this way or possible it has always been this way – but what does it mean?
