May 17, 2012

10 Ways to Implement Strategic Relationship Onboarding

10 Ways to Implement Strategic Relationship Onboarding

By David M. Nour
You've heard the old adage that people don't leave jobs, they leave managers. I wonder, during employment, how or what do people learn about how their company builds and values relationships? We teach new hires all about our company, products, services, maybe even competitive landscape and key market trends, yet seldom do we help employees understand how to build strategic relationships within as well as external to our company!
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Would You Like Some Dessert With That Turnover?

Would You Like Some Dessert With That Turnover?

What would your waistline look like if every time you ordered a meal you added dessert? If you were like most people, it wouldn't be long before you needed to purchase larger clothes.

Eventually you might reach the point where you realized the answer to your tight fitting jeans was in front of you all along.

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Three Management Issues That Cause Training To Fail

Three Management Issues That Cause Training To Fail
By Deborah Laurel
There are three management issues that cause training to fail: (1) training is used in lieu of effective performance management; (2) training is given to employees when the real problem is organizational policies, procedures or systems; and/or (3) managers do not reinforce the training: they see no value in the content, they do not know what their employees learned, and/or they do not know that they should reinforce the training.
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To Terminate or Motivate?

To Terminate or Motivate?
By Jill Pappenheimer

You come in to your office each day to an employee who lacks motivation and does the minimal amount of work to "get by". He or she may leave early or come in late, all too often. Maybe they spend too much time surfing the web. You may have avoided terminating this person because you don't want to expose yourself to the "risks" of termination or deal with the time it takes to replace him/her, all valid thoughts to consider.

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X, Y Or Z – Does an Employee’s Generation Really Matter?

X, Y Or Z – Does an Employee's Generation Really Matter?
By: Tom Stables

Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it. – George Orwell

Different generations working side by side have become commonplace in the modern working environment. While this is unquestionably a positive development, it begs an important question-is there really a generation gap in today's workplace?

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Computer, Internet and Email Policy – Why You Need One

Computer, Internet and Email Policy – Why You Need One
By Jim S. White

In today's technology-driven business environment, few, if any, companies can survive without the judicious use of computer technology. Just think about how difficult your business life would be without word processing, e-mail, and the computer's ability to manipulate large amounts of data.

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Handbook, What Handbook?

Handbook, What Handbook?
By: Molly Kelley

In all of the excitement of starting a new job; the new faces and names to commit to memory, the new procedures and software to master, and all the forms to be filled out; one of the most helpful tools to getting off to a good start with a new company is often overlooked. A well-written and up-to-date Employee Handbook provides a new employee with a solid reference to help them navigate the many unknowns in a new job.

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Skills Or Attitude? Maybe Both?

Skills Or Attitude? Maybe Both?

By Andrea Herran

Imagine you are hiring for a position in your company – pick a position it doesn't matter which one. You have done interviews and have two candidates you are considering. One is experienced and brings a wealth of knowledge however the attitude they possess is not what you would consider acceptable.

The other one is "green" in their experience and would require additional training however they have the "go get 'em" attitude and is very pleasant – would fit right into the company.

Which one do you choose? Why?

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Seven Simple Steps to Letting That Poor Performer Go

Seven Simple Steps to Letting That Poor Performer Go
By: Taimi Clinch

If you have a staff member who is really not performing you need to let them go, soon!

The problem is that you're probably feeling sick about having to do the dirty deed and put them off, and you really don't know what the best approach is from a compliance perspective, to protect yourself against Unfair Dismissal Laws, and also to maintain as much good will as possible with the existing staff who will be staying on.

The following simple process has been used by many small business managers to terminate their non-performing staff. The definition of small business, under the guidelines of the Fair Work Act, is when you employ 15 full time equivalent staff or less. Beware of the related entities rule whereby you might be the Managing Director of three different companies, all with a similar name. In this instance all companies would be called related entities, so if there are more than fifteen staff across those three companies then you will not fall into the small business category. Whilst the approach below will help you with terminating and it should form part of your strategy, but it will not achieve compliance as a total strategy.

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Should You Rehire Former Employees?

Should You Rehire Former Employees?

By Jacquelyn Lynn

Known as "boomerangs," they're a reflection of the unpredictable workplace of today–employees who leave a company and then come back in the same or another position. And they can be a very smart hiring decision.

Gone are the days when either employer or employee expected a mutual lifetime commitment. And even though some companies have a standard policy of refusing to rehire former workers, that's not a smart position.

Hiring is always a gamble and you want to do things that will minimize your risk. If you've got someone who has been with your company before, knows the culture, has skills you need and wants to come back, your chances of success with that person are much greater than they are with someone who's brand new to your organization.

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Why Numeracy and Literacy Testing is Good For Everyone

Why Numeracy and Literacy Testing is Good For Everyone

There are some basic skills that are critical for success – being able to read and write and count are all core skills to get ahead in today's world. But beyond being proficient, there are clearly some people that are better with numbers than others.

According to recent research at Melbourne University, numeracy and literacy testing can be good for your bank balance. The latest Household, Income and Labour Dynamics in Australia (HILDA) survey was recently released. The survey follows the same households since 2001.

Key findings

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