Developing a New Leader
By Bob Mason
For some inexplicable reason, there is a tendency to pick someone as the next manager and give them no training for their leadership role. [Read more...]
Developing a New Leader
December 18, 2011 By 1 Comment
Enhancing Quality Control With Leadership Training
October 9, 2011 By Leave a Comment
Enhancing Quality Control With Leadership Training
By Tony Jacowski
The quality of products and services an organization offers can cause the very success or failure of that company. All companies strive to be the best at what they do.
Training for New Managers – What Managers Need First to Be Effective in the Management Role
June 20, 2011 By 1 Comment
The Secret To Giving Negative Performance Feedback
By Kate Tammemagi
Training for New Managers – What Managers Need First to Be Effective in the Management Role
Training new Managers is essential to the effectiveness of any organisation. It is amazing that many organisations put time, effort and money into training their staff, but leave their new Managers to find their own way in the world. It makes even less sense when you appreciate that the staff will only achieve results if they are led by a Manager who is effective in their role.
[Read more...]
Action Learning In The World Of Business
December 17, 2010 By 1 Comment
Action Learning In The World Of Business
By Alfred Chibuisi Amaechi
Action learning is a proven tool for realizing individual and organizational change. It combines knowledge that people have been taught with skills people have learned, after from experience. Action learning requires a supportive environment in which to thrive. Once established, it provides a valuable and powerful stimulus for continuous change, enabling organizations to grow and learn dynamically, rather than remaining static or fixed in one set of circumstances or perspectives.
Current Leadership Training Does Not Take Into Account the 5 Major Challenges in the Workplace
August 4, 2010 By 1 Comment
Current Leadership Training Does Not Take Into Account the 5 Major Challenges in the Workplace
By Peter L Mitchell
The typical workplace for most leaders is an area of uncertainty and change. If we are going to train leaders successfully we must take into account how they need to operate. By carrying out an analysis of the workplace challenges, we can design training to better equip leaders to cope. We must design training and the development of skills that are relevant to the reality of the environment in which they operate. Most leadership training seems to be designed to equip people for a world that no longer exists.
One. The characteristics of today's workplace tend to be extremely challenging. One of the most difficult challenges is that the leader is faced by a continual stream of problems that are not expected. These are problems that are not supposed to happen. The examples of such surprises are endless and normally produce a response that is the result of invention. This is a training challenge.
Training Managers: Setting the Groundwork for Sound Business Management
July 10, 2010 By 1 Comment
Training Managers: Setting the Groundwork for Sound Business ManagementBy Frank Bullard
Attracting highly skilled and qualified employees is essential to building a successful business. When a company is growing, it is easy for the owner or a trusted company employee to take each new recruit under their wing and show them the ropes. As a company grows, however, that process becomes more and more difficult as time and client demands take highly valued employees' time. At this point a formal, extensive program for training managers becomes necessary.
Once a company reaches a certain level of success, its managers become the liaison between employees and executive management. Training managers becomes critical to ensuring that employees are acclimated into their jobs, personnel issues are handled, laws and regulations are adhered to and each employee completes their job in an orderly, productive and efficient manner.
Leadership Training Workshops – How to Pick the Right Leadership Training Workshop
June 20, 2010 By 2 Comments
Leadership Training Workshops – How to Pick the Right Leadership Training Workshop
The newest buzz word in the industry today is, undoubtedly, leadership. For any business to rum smoothly and profitably, it is important to practice excellence at the workplace, and this excellence must necessarily start all the way up and move downwards, from the CEO and senior management, to the medium level and finally, the entry level employees.
It is for this reason that leadership training has become so vitally important in today's scenario. A good leadership training program is one that allows managers to discover what they need to practice to be extraordinary leaders and the ways to choose the styles that work for them.
Call Center Resources
June 18, 2010 By 1 Comment
Have you heard about the newest Call Center resource that can help you manage a more successful Call Center?
If not, please take a few minutes to review the video below to hear about our partner site's Leadership Training.program.
This training program consists of 15 modules with the first being “The Role of a Supervisor.”
By signing up today FREE, you’ll gain instant access to Module One: Role of a Supervisor. This is the same exact module That is offered in our “Leading For Results” program.
How To Be A Team Leader And Avoid Stress
June 1, 2010 By 1 Comment
How To Be A Team Leader And Avoid Stress
Being a team leader can be extremely stressful as I know from experience. In this article, I’ll tell you how to stop that stress in its tracks.
When I first became a team leader many years ago, it was really stressful. I used to feel like I was burning up and I was even having outbursts in front of my team. This is definitely not effective leadership! But luckily I managed to curb this and here’s how you can also avoid getting stressed in this job.
7 Keys to Designing Workplace Training For Successful on Job Performance
May 11, 2010 By 1 Comment
1. Assume Your Trainee Is Ignorant And Unskilled
Don’t fret. I mean ignorant and unskilled in the subject of your instruction. If you don’t adopt this approach, your planning will be unbalanced. Some trainees will miss things they don’t know and can’t do while others will be bored by instruction in knowledge and skills they already have. Assuming ignorance and lack of skill enables you to test trainees so that they only receive the instruction they need.
How to Make Employee Management Training Work
May 11, 2010 By 1 Comment
It is vitally important for you to have leaders that are able to lead their teams to achieve organizational goals. As people move into leadership positions, they often lack the necessary skills, attitudes, and habits that their new position demands.
Therefore, almost all organizations, big and small, invest in some form of leadership skills training and development for their people. However, why do the same ineffective behaviors that were exhibited before the training continue to show up?
Too often, even in the best designed training programs the learning that takes place in the classroom is not transferred back into the organization in the form of changed behaviors or improved results. It seems like there is a gap between the training conducted in the classroom, to the actual day to day, on the court implementation of the new skills learned in the training.
Manager Training – Training Managers in 14 Critical Skills
May 6, 2010 By 2 Comments
If you are a new manager, you don’t want to hear trite phrases of advice like, “just be yourself”, “go slow”, and “listen more than you talk”. No way. You want how-to information and concrete stuff. Regardless of your head count or type of business, you must develop “people smarts” to manage, motivate, and problem-solve effectively as a manager, especially if you are new.
The 14 manager skills found below include various aspects of communication: listening well, speaking clearly, resolving conflicts with a calm, and fair-minded approach, and other critical job functions like observing performance, documenting properly, preventing violence, and getting along with upper management, and many more.
