Call Center Industry News and Tips
7 Tips of Effective Meetings
By Keith Morgan
We spend hours in meetings. Some of them are really good. Unfortunately far too many of them feel like a waste of time, something we all have far too little of. The following 7 tips will help to insure your meetings are valuable and productive.
A Cure For Unproductive Meetings?By Kimberly Kniveton
I often receive calls from organizations asking if I can come in and do some training to help them have more effective meetings. I hear it all the time:
"Our meetings are such a waste of time"
"Nothing ever gets done."
"I spend so much time in meetings I never get my real work finished."
I think it's a national epidemic – just do a quick internet search and you can find website after website, YouTube video after YouTube video on the steps you should take to hold effective meetings. The advice?
Meeting Facilitation Skills
If you have any interest in the future of your company, you need to consider formal training for your management staff. These men and women are in the trenches in almost every aspect of your business; managing customer issues, employees, daily operations and thousands of other concerns every day. Your managers must be equipped to handle stress and make decisions based on what will be best for your company overall.
Established management training company's that provides new supervisor training along with many other specific courses that teach everything today's managers need to know; including meeting facilitation skills, diversity training, and project management skills. Your managers will feel much more confident and capable of making decisions during the course of their jobs if they have been prepared with formal training.
Meetings Can Make Or Break Your Career
Oh, how much time do we all spend in meetings?! Some are effective; some aren't. They take time away from our abilities to do other things. Some times they're boring and wasteful. Sometimes they're not.
But one thing they all have: opportunities for you to showcase your abilities.
With all the time I've spent in meetings over the years, I've wondered how many people have considered this side of their participation in meetings. Some people sure haven't acted that way.
Here are some things to consider:
Team Communication – 4 Ways to Avoid the “Crickets” at Your Next Team Meeting
So I’m sitting at a large round table, talking with a team of eight senior-level leaders who work for a large corporation. These are smart, sophisticated people, who have both street cred as field operatives and many years’ experience leading various types and sizes of work groups. We’re discussing how to ensure that our communications are less command-and-control. Comments start to flow…
