Call Center Industry News and Tips
Teamwork-for-Telecommuters
By Bart Icles
Telecommuting is no longer something unusual or groundbreaking. More and more companies are recognizing that it is actually not a bad thing to practice.
There are instances wherein employees find that they are more productive when working remotely and on their own, and telecommuting also becomes a very good option if an employee is just unable to come in to the office.
With so many call center managers working remotely, we thought this article might just hit home.
Crunch Time Makes Telecommuting Lonely
Let’s face it. Without the right skills, telecommuting can be lonely – stuck in your home office all day, not seeing another person face-to-face. Fortunately there’s lots of techniques and tricks to make sure you get a little human contact most days. However, even the career telecommuter who has all these skills down cold can suffer from loneliness during crunch time.
Telecommuters and Remote Workers – Pay Attention! 
Do you bring your laptop to long team meetings and try to monitor emails during topics that aren’t so important to you? If you frequently work from home or you are a remote worker, flown in for the meeting, stop and think about what opportunities you’re missing by doing this!
Last week my boss had flown in a handful of my teammates located in other parts of the country/world so the whole team could talk about some large projects face to face. We spent two days closeted together in a conference room going through all our services and discussing how they were impacted by these projects and what we needed to do.
