Marshmallows and Toothpicks As Team Building Tools
By Vivian A. Scott
The pressure of having to come up with yet another team building exercise can make even the most adept event planner frustrated. [Read more...]
May 24, 2012
Call Center Industry News and Tips
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Marshmallows and Toothpicks As Team Building Tools
By Vivian A. Scott
The pressure of having to come up with yet another team building exercise can make even the most adept event planner frustrated. [Read more...]
The Future of Employee Engagement
By Karen Schmidt
The world of work is constantly evolving. What was common practice 10 years ago is now antiquated and what was once seen as ground breaking is now viewed as the minimum standard. The question that should be in the minds of all business leaders is "what's next?" You need to ensure you are keeping up with these changing norms or risk being left behind. In people management terms "being left behind" means being unable to attract and retain the best and brightest in your field.
The Benefits of Employee Training
The term 'Training' means imparting of certain aspects of skills and knowledge by an expert to the employees of a company in order to improve their performance. Employee training helps in developing the overall performance of the employee including his personal as well as professional skills and imparts perfect knowledge and ideas so that the employee puts his best talent and increase the overall productivity of the organization in an efficient manner.
Basic Reasons for Employee Training
The first and foremost reason is development of physical and mental skills of an employee in the work prospects. Every organization has a set percentage of performance appraisals for its employees where the overall performance of an employee is rated, and the employee benefits according to that particular rating. During this process, if it is indicated that there is a need of improvement, the employee has to undergo training.
I originally developed this site to provide Cal Center Professionals with Useful Call Center News and Information. Since 2005 this site has evolved but we continue to provide useful content. [Read More …]
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