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<div class="breadcrumb">You are here: <a href="http://callcentercafe.com/" title="View Home">Home</a> / Archives for virtual workers</div> <div class="post-4506 post type-post status-publish format-standard hentry category-remote-workers tag-customer-service-2 tag-high-quality-output tag-in-house-population tag-issues-related-with-managing-virtual-employees tag-management-option tag-off-site-employees tag-virtual-employees tag-virtual-manager tag-virtual-office tag-virtual-workers">
<h2 class="entry-title"><a href="http://callcentercafe.com/issues-related-with-managing-virtual-employees/" title="Issues Related With Managing Virtual Employees" rel="bookmark">Issues Related With Managing Virtual Employees</a></h2>
<div class="post-info"><span class="date published time" title="2011-10-26T23:43:32+0000">October 26, 2011</span> By <span class="author vcard"><span class="fn"><a href="http://callcentercafe.com/author/gail/" title="Posts by Gail" rel="author">Gail</a></span></span> <span class="post-comments"><a href="http://callcentercafe.com/issues-related-with-managing-virtual-employees/#comments">3 Comments</a></span> </div> <div class="entry-content">
<div class="wwsgd" style="display:none;"><p style="border:thin dotted black; padding:3mm;">If you're new here, you may want to subscribe to my <a href="http://callcentercafe.com/feed/">RSS feed</a>. Or visit our, <a href="http://callcentercafe.com/Training">Call Center Training</a> to learn how to improve your call center metrics. Thanks for visiting!</p></div><div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a class="tm_button" rel="&source=CallCenterCafe&style=normal&service=cli.gs&service_api=89f17b79e62f56e8ad00d91a6ea48778&b=2" href="http://callcentercafe.com/issues-related-with-managing-virtual-employees/"></a></div>
<p><a href="http://www.callcentercafe.com/wp-content/uploads/2011/10/office.jpg" onclick="pageTracker._trackPageview('/outgoing/www.callcentercafe.com/wp-content/uploads/2011/10/office.jpg?referer=');"><img class="alignnone size-thumbnail wp-image-4507" title="office" src="http://www.callcentercafe.com/wp-content/uploads/2011/10/office-150x150.jpg" alt="" width="150" height="150" /></a></p>
<p>Issues Related With Managing Virtual Employees</p>
<p>By Bill Walsh<br />
In the Internet era, one remarkable development in personnel acquisition is saving office spaces by outsourcing work. The shift now goes toward hiring off-site employees with good skills set and keeping in-house population to a minimum. <a href="http://callcentercafe.com/issues-related-with-managing-virtual-employees/#more-4506" class="more-link">[Read more...]</a></p>
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<div class="post-meta"><span class="categories">Filed Under: <a href="http://callcentercafe.com/category/call-center-management/remote-workers/" title="View all posts in Remote Workers" rel="category tag">Remote Workers</a></span> <span class="tags">Tagged With: <a href="http://callcentercafe.com/tag/customer-service-2/" rel="tag">Customer Service</a>, <a href="http://callcentercafe.com/tag/high-quality-output/" rel="tag">high quality output</a>, <a href="http://callcentercafe.com/tag/in-house-population/" rel="tag">in-house population</a>, <a href="http://callcentercafe.com/tag/issues-related-with-managing-virtual-employees/" rel="tag">issues related with managing virtual employees</a>, <a href="http://callcentercafe.com/tag/management-option/" rel="tag">management option</a>, <a href="http://callcentercafe.com/tag/off-site-employees/" rel="tag">off-site employees</a>, <a href="http://callcentercafe.com/tag/virtual-employees/" rel="tag">virtual employees</a>, <a href="http://callcentercafe.com/tag/virtual-manager/" rel="tag">virtual manager</a>, <a href="http://callcentercafe.com/tag/virtual-office/" rel="tag">virtual office</a>, <a href="http://callcentercafe.com/tag/virtual-workers/" rel="tag">virtual workers</a></span> </div>
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<div class="post-4387 post type-post status-publish format-standard hentry category-call-center-management category-remote-workers tag-audio-e-course-leadership tag-different-time-zones tag-leading-a-team tag-real-challenges tag-remote-leadership tag-remote-teams tag-remote-workers-2 tag-the-real-challenges-of-remote-leadership tag-virtual-employees tag-virtual-workers">
<h2 class="entry-title"><a href="http://callcentercafe.com/the-real-challenges-of-remote-leadership/" title="The Real Challenges of Remote Leadership" rel="bookmark">The Real Challenges of Remote Leadership</a></h2>
<div class="post-info"><span class="date published time" title="2011-09-30T10:21:02+0000">September 30, 2011</span> By <span class="author vcard"><span class="fn"><a href="http://callcentercafe.com/author/gail/" title="Posts by Gail" rel="author">Gail</a></span></span> <span class="post-comments"><a href="http://callcentercafe.com/the-real-challenges-of-remote-leadership/#comments">1 Comment</a></span> </div> <div class="entry-content">
<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a class="tm_button" rel="&source=CallCenterCafe&style=normal&service=cli.gs&service_api=89f17b79e62f56e8ad00d91a6ea48778&b=2" href="http://callcentercafe.com/the-real-challenges-of-remote-leadership/"></a></div>
<p>The Real Challenges of Remote <a href="http://callcentercafe.com/training-is" style="" rel="nofollow" onmouseover="self.status='http://callcentercafe.com/training-is';return true;" onmouseout="self.status=''">Leadership</a><br />
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By Duncan Brodie<br />
Whether local, national or even international, leaders are finding more and more that they are having to lead teams of people who are remotely based from them.</p>
<p> <a href="http://callcentercafe.com/the-real-challenges-of-remote-leadership/#more-4387" class="more-link">[Read more...]</a></p>
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<div class="post-meta"><span class="categories">Filed Under: <a href="http://callcentercafe.com/category/call-center-management/" title="View all posts in Call Center Management" rel="category tag">Call Center Management</a>, <a href="http://callcentercafe.com/category/call-center-management/remote-workers/" title="View all posts in Remote Workers" rel="category tag">Remote Workers</a></span> <span class="tags">Tagged With: <a href="http://callcentercafe.com/tag/audio-e-course-leadership/" rel="tag">audio e-course leadership</a>, <a href="http://callcentercafe.com/tag/different-time-zones/" rel="tag">different time zones</a>, <a href="http://callcentercafe.com/tag/leading-a-team/" rel="tag">leading a team</a>, <a href="http://callcentercafe.com/tag/real-challenges/" rel="tag">real challenges</a>, <a href="http://callcentercafe.com/tag/remote-leadership/" rel="tag">remote leadership</a>, <a href="http://callcentercafe.com/tag/remote-teams/" rel="tag">remote teams</a>, <a href="http://callcentercafe.com/tag/remote-workers-2/" rel="tag">Remote Workers</a>, <a href="http://callcentercafe.com/tag/the-real-challenges-of-remote-leadership/" rel="tag">the real challenges of remote leadership</a>, <a href="http://callcentercafe.com/tag/virtual-employees/" rel="tag">virtual employees</a>, <a href="http://callcentercafe.com/tag/virtual-workers/" rel="tag">virtual workers</a></span> </div>
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<div class="post-64 post type-post status-publish format-standard hentry category-call-center-management tag-employee-benefits tag-remote-working-location tag-sitting-on-the-bench tag-virtual-employees tag-virtual-work tag-virtual-worker tag-virtual-worker-personality tag-virtual-workers tag-virtual-workers-take-telework-to-the-next-level tag-virtual-workforce">
<h2 class="entry-title"><a href="http://callcentercafe.com/virtual-workers-take-telework-to-the-next-level/" title="Virtual Workers Take Telework to the Next Level" rel="bookmark">Virtual Workers Take Telework to the Next Level</a></h2>
<div class="post-info"><span class="date published time" title="2010-04-10T03:51:43+0000">April 10, 2010</span> By <span class="author vcard"><span class="fn"><a href="http://callcentercafe.com/author/gail/" title="Posts by Gail" rel="author">Gail</a></span></span> <span class="post-comments"><a href="http://callcentercafe.com/virtual-workers-take-telework-to-the-next-level/#comments">3 Comments</a></span> </div> <div class="entry-content">
<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a class="tm_button" rel="&source=CallCenterCafe&style=normal&service=cli.gs&service_api=89f17b79e62f56e8ad00d91a6ea48778&b=2" href="http://callcentercafe.com/virtual-workers-take-telework-to-the-next-level/"></a></div>
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<p>Teleworking and virtual working is not necessarily the same thing. Generally, a teleworker is still an employee of a company working from a remote location-usually a home office. As an employee, the company remains responsible for all current staff-related costs as well as additional costs to support the remote working location.’</p>
<p>As most already know, current employee costs include, at the very least: salary; employee medical, dental and other benefits; <a href="http://callcentercafe.com/training-is" style="" rel="nofollow" onmouseover="self.status='http://callcentercafe.com/training-is';return true;" onmouseout="self.status=''">training</a>; as well as vacation & sick days. Additional costs attributed to telework can include extra software and hardware costs, IT support, Internet and telephone expenses and other general office expenses.</p>
<p> <a href="http://callcentercafe.com/virtual-workers-take-telework-to-the-next-level/#more-64" class="more-link">[Read more...]</a></div>
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<div class="post-meta"><span class="categories">Filed Under: <a href="http://callcentercafe.com/category/call-center-management/" title="View all posts in Call Center Management" rel="category tag">Call Center Management</a></span> <span class="tags">Tagged With: <a href="http://callcentercafe.com/tag/employee-benefits/" rel="tag">employee benefits</a>, <a href="http://callcentercafe.com/tag/remote-working-location/" rel="tag">remote working location</a>, <a href="http://callcentercafe.com/tag/sitting-on-the-bench/" rel="tag">sitting on the bench</a>, <a href="http://callcentercafe.com/tag/virtual-employees/" rel="tag">virtual employees</a>, <a href="http://callcentercafe.com/tag/virtual-work/" rel="tag">virtual work</a>, <a href="http://callcentercafe.com/tag/virtual-worker/" rel="tag">virtual worker</a>, <a href="http://callcentercafe.com/tag/virtual-worker-personality/" rel="tag">virtual worker personality</a>, <a href="http://callcentercafe.com/tag/virtual-workers/" rel="tag">virtual workers</a>, <a href="http://callcentercafe.com/tag/virtual-workers-take-telework-to-the-next-level/" rel="tag">virtual workers take telework to the next level</a>, <a href="http://callcentercafe.com/tag/virtual-workforce/" rel="tag">virtual workforce</a></span> </div>
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