Category Archives for "Call Center"

3 Steps To Reduce Call Center Attrition

By admin | Call Center

Call Center attrition Hurts!It’s costly, and call center attrition has the tendency to hold your call center’s performance stagnant.It just makes sense controlling it and managing attrition to sensible levels. As a consultant, it is one of the first areas I tackle, it has the greatest positive effect on cost and call center performance. In […]

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